Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.6
Location
9.5
Service
9.7
Dining
6.3
Guest reviews
8.2/10
based on 15 review
8.7
8.7/10based on 776 review
Lee
United States of America,
October
2024
8.8/10
I had a wonderful stay at this hotel, which is conveniently located near the Petra Visitor's Center and surrounded by great dining options. The rooms were modern, clean, and comfortable, providing a relaxing environment after a long day of exploring. The staff were incredibly friendly and went out of their way to accommodate my family's needs. However, the dining experience could use some improvement, particularly with the breakfast setup. Overall, I felt that the hotel provided good value for money with its amenities.
Rooms
9.0
The rooms were modern, clean, and very comfortable with twin beds, which made for a good night’s sleep.
Service
10.0
The staff were exceptionally friendly and helpful, offering herbal tea and special meals for my daughter, which made us feel welcome.
Location
10.0
The hotel is in a great location, just a short walk from the Petra Visitor's Center and near several restaurants and stores.
Dining
7.0
The dining options were plentiful, but I was a bit disappointed that breakfast wasn't served as well as it could have been.
Facilities
8.0
The hotel had great amenities that added to our comfort, although the dining setup could be improved.
Joseph
United States of America,
October
2024
8.0/10
I had a lovely stay at this hotel! The location is perfect, really close to the visitor center and several good restaurants. The rooms were spacious and seemed newly refurbished, which was great. The staff went above and beyond to make our stay comfortable and enjoyable, but I wish the breakfast had more variety. Overall, it was a good value for the price I paid.
Rooms
8.0
The rooms were spacious and clean, with a modern bathroom that felt newly refurbished.
Service
10.0
The friendly staff truly went above and beyond, offering us herbal tea and specially prepared meals.
Location
9.0
The hotel is located very close to the visitor center and several restaurants, making it super convenient.
Dining
6.0
While the dining options were decent, I found the breakfast to be lacking in variety.
Facilities
7.0
The hotel had good facilities, but nothing stood out as exceptional.
Ryan
United Kingdom,
August
2024
8.2/10
I had a wonderful stay at this hotel, which is in a great location right next to the entrance of Petra. The rooms were recently refurbished and quite comfortable. The service was exceptional, with staff going out of their way to accommodate us. However, the dining experience could use some improvement, particularly with the breakfast setup. Overall, I found it to be a good value for money, especially considering the amenities provided.
Rooms
9.0
The rooms were refurbished, very clean, and comfortable. The bathroom was new, which added to the overall pleasant experience.
Service
10.0
The service was outstanding; the staff went above and beyond to help us, providing herbal tea and accommodating special requests for my daughter.
Location
10.0
The hotel is situated right next to the entrance of the Petra visitor's center, making it really convenient for exploring the historical area.
Dining
5.0
The dining service was not ideal as breakfast options lacked variety and there were no bowls for cereal, which was disappointing.
Facilities
7.0
The facilities were quite good, with modern amenities, but could use a bit more attention in the dining area.
William
United Kingdom,
August
2024
8.2/10
I had a wonderful stay at this hotel! The rooms felt newly refurbished with a modern bathroom and better shower amenities, which added to my comfort. The location was great, just a stone's throw from the visitor center of Petra, making it very convenient. The service was exceptional, with the staff going above and beyond to make my daughter's stay special. However, while the dining experience had a few nice dishes, it could use more variety. Overall, it offered excellent value for money!
Rooms
9.0
The rooms seemed newly refurbished with modern bathrooms, and the showers were great. I also appreciated the complimentary shampoo provided.
Service
10.0
The service was outstanding! The staff went above and beyond, helping with special needs for my daughter and offering thoughtful gestures like herbal tea.
Location
9.0
The hotel is very close to the visitor center of Petra, which made it easy to explore the area. Additionally, it was near restaurants and stores, adding to its convenience.
Dining
6.0
While there were some nice traditional Jordanian dishes, the dining experience could definitely benefit from a wider range of options.
Facilities
7.0
The facilities were good, but I didn't experience anything exceptionally memorable aside from the nice rooms.
Alastair
United Kingdom,
June
2024
8.4/10
I had a really pleasant stay at this hotel. The location is amazing, just steps away from the Petra Visitor's Centre and close to lots of restaurants. The rooms are clean and cozy, which made our time here comfortable. The service is where it truly shines, with friendly staff always willing to help. The dining experience offered a variety of options, but there were a few misses like the cereal bowls being absent. Overall, it’s great value for money, but a few aspects could improve.
Rooms
8.0
The rooms were clean and comfortable, making for a lovely stay.
Service
10.0
The service was outstanding; the staff really went above and beyond.
Location
10.0
The location was perfect, near the Petra Visitor's Centre and plenty of dining options.
Dining
7.0
The dining had a variety of Jordanian traditional food, but the breakfast setup could have been better, especially missing cereal bowls.
Facilities
7.0
Facilities were good, although nothing particularly stood out as exceptional.
Judy
United Kingdom,
June
2024
8.4/10
The hotel is located in a great spot, very close to the Petra monument and the Visitor's Center, making it super convenient for sightseeing. The rooms have been recently refurbished and are quite comfortable. The service, especially from the staff, was exceptional—everyone went above and beyond. However, the dining could improve, as I found the breakfast options somewhat limited. Overall, it offers excellent value for money.
Rooms
9.0
The rooms with twin beds were refurbished and featured a new bathroom with great facilities.
Service
10.0
The level of service was outstanding, with staff going above and beyond to cater to our needs, including special meals for my daughter.
Location
10.0
The hotel is perfectly situated near the Petra monument and close to the Visitor's Center, making it ideal for visitors.
Dining
6.0
The dining experience had many options, but I found it lacking in variety, particularly during breakfast.
Facilities
7.0
Facilities seem great, but I wish there were a wider selection for dining.
Bob
United Kingdom,
June
2024
8.8/10
I had a lovely stay at this hotel, which is conveniently located right next to the Petra visitor center and close to many restaurants and stores. The rooms were clean, modern, and comfortable, making my stay really enjoyable. The service was exceptional, with staff going above and beyond to cater to our needs. While the dining had plenty of options for traditional Jordanian food, it could improve in terms of service quality. Overall, it was great value for money!
Rooms
9.0
The rooms were modern and comfortable, with a newly refurbished bathroom. I especially appreciated the twin beds.
Service
10.0
The service was outstanding, with staff who were incredibly accommodating, from offering herbal tea to preparing special meals for my daughter.
Location
10.0
The hotel is in a fantastic location, right next to the entrance of the Petra visitor center, making it super convenient for explorations.
Dining
7.0
Dining presented a variety of options, including traditional Jordanian food, but the service could have been better as some items were not served properly.
Facilities
8.0
The hotel facilities were satisfactory, though I didn't use everything available. Everything felt clean and well-maintained.
Jeremy
United States of America,
June
2024
8.0/10
I had a wonderful stay at this hotel! The rooms were modern and very clean, and I appreciated the friendly staff who made me feel welcome. The location is perfect for exploring nearby attractions, although the dining experience left something to be desired, with limited options available. Overall, it provides great value for money, but improvements in the dining area would make it even better.
Rooms
9.0
The rooms were modern and clean, equipped with new bathrooms and great facilities.
Service
10.0
The staff was unwaveringly friendly and helpful, going the extra mile to cater to my needs.
Location
9.0
The hotel is in a fantastic location, very close to the Petra visitor center and local shops.
Dining
5.0
Unfortunately, the dining experience was not up to par, with limited choices for breakfast.
Facilities
7.0
The hotel had great amenities, but I wish there were more dining options.
James
United States of America,
May
2024
7.4/10
I had a decent stay at this hotel which is situated in a prime location near many local restaurants and attractions. The rooms seemed recently refreshed and were comfortable, but the service did not quite meet my expectations. Dining options were ample, but could use a bit more variety. Overall, it offers good value for money, though there are some areas that could use improvement.
Rooms
8.0
The rooms appeared refurbished and were quite comfortable, with a nice new bathroom and great facilities.
Service
7.0
While the staff was friendly, I found the service could have been quicker and more attentive, especially during breakfast.
Location
9.0
The hotel is conveniently located, close to restaurants and tourist attractions, making it easy to explore the area.
Dining
7.0
Dining offered a wide array of options, but I felt it could benefit from a few more dishes, especially for breakfast.
Facilities
6.0
Facilities were decent, but I expected a bit more in terms of amenities such as a fitness center or spa.
Cindy
United States of America,
May
2024
8.4/10
The hotel offers a convenient location near the Petra visitor center, making it easy to explore the historical area. The refurbished rooms were nice and included complimentary toiletries, but the service truly stood out with the staff going above and beyond, especially for my daughter's special needs. While the dining offered some local flavors, it was on the limited side. Overall, it was a comfortable stay with good value for money, but the dining experience could use improvement.
Rooms
8.0
The rooms were newly refurbished, clean, and had two single beds. The bathroom looked brand new, and they provided complimentary shampoo.
Service
10.0
The service was exceptional; the doorman offered herbal tea and lemons, and the staff tailored meals for my daughter. Everyone was very accommodating.
Location
9.0
It's located conveniently close to the Petra visitor center and downtown, making it easy to access restaurants and sights.
Dining
7.0
The dining experience included some delicious Jordanian traditional food, but I did find the breakfast options a bit limited, especially the absence of bowls for cereal.
Facilities
8.0
The facilities seemed well-maintained, but I didn't explore them much due to time constraints.
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